FAQs at MOSIP Connect 2024

In today’s increasingly interconnected world, the need for a singular, unifying national identity has become more important than ever.

With India showing the way with its national ID – Aadhaar, many countries around the globe have expressed their interest to emulate India’s national ID success story. 

Spearheading this global initiative is the Modular Open Source Identity Platform (MOSIP), a university-incubated not-for-profit organization that helps governments ideate and implement effective digital public infrastructure in their respective countries.

To bring together the key changemakers in the global digital identity ecosystem, MOSIP recently hosted its first edition of MOSIP Connect, a 3-day event in Addis Ababa, Ethiopia from 5th to 7th March 2024.

As India’s leading Digital Identity solutions provider, ECS was privileged to present its advanced MOISP-integrated KYC solutions to global dignitaries and industry leaders at the MOSIP Connect event. Here are a few Frequently Asked Questions (FAQs) that Team ECS answered at the event:

Q1. Can you tell us more about your MOSIP-enabled solutions? What are their exact use cases?

A. As India’s leading Digital and Paperless KYC solutions provider that has processed over 2.2 Billion Digital KYC transactions for over 400+ enterprises, here are some of the key modules embedded in our ready-to-implement, MOSIP-integrated Digital KYC platform:

  1. Full stack ‘MOSIP PAP Server Module’ integrated with MOSIP’s MISP Engine.
  2. MOSIP-approved Secure Biometric Interface (SBI) integrated with all leading Biometric Devices.
  3. Web & Mobile-based Transaction Interfaces integrated with enterprises’ existing front-end modules.
  4. MOSIP based e-Sign module to enable execution of any documents in a Paperless form.

This comprehensive stack is implemented under an ‘On-Premises’ model and is designed to seamlessly communicate with the MOSIP-powered National ecosystem for downloading KYC data of citizens on a real-time basis.

Our stack that cohesively supports Fingerprint, IRIS and OTP-based KYC transactions has diverse use cases, including:

  • KYC of Telco individuals applying for a new SIM Card.
  • KYC of individuals applying for a bank or NBFC’s asset/liability products.
  • KYC of Payment Wallet customers.
  • KYC of individuals applying for competitive examinations.
  • KYC of individuals applying for a life/general insurance policy.
  • KYC of individuals seeking Government subsidies.

Paperless execution of any document by the end-user by using his/her MOSIP-powered National ID.

Q2.  What are the infrastructural requirements for integrating your solutions with our current National ID project?

A. ECS’s KYC stack is deployed under an ‘On-premises’ model to ensure complete security and control over the sensitive KYC information downloaded from the MOSIP-powered National ID Ecosystem.

Our platform is designed to function optimally on asset lite hosting environments and is scalable both horizontally as well as vertically.  Additionally, it is also designed to support HA implementation and can be implemented in a physical DC/DR setup as well as in cloud environments.

Q3. How do your solutions optimize the end user onboarding process?

A. Our solutions are designed to automate two critical facets of the end-user onboarding process:

1) The end-to-end KYC process.

2) The customer’s document execution process.

Enterprises can optimize their processes by implementing Paperless KYC and MOSIP-based e-Sign process to enable digital acquisition and secure execution of any document in a completely digital and Paperless mode.

In addition to more accurate and efficient, the Paperless KYC and Paperless e-Sign processes result in a significant reduction in the end-user onboarding costs.

Q4. How do you support the acquisition of end-users who are not enrolled in our National ID project?

A. ECS’s KYC Engine is designed to support the online KYC process (KYC data is fetched from the National ID ecosystem after validation of the end-user).

Furthermore, our KYC Engine also supports the process of capturing the images of the original Officially Valid Documents (OVDs) and process the KYC of the end-user without the need to capture the paper-based documents. This process of using other OVDs is however subject to regulatory approval.

Q5. Do your solutions enable Paperless onboarding?

A. Yes. Our National ID-based KYC Engine seamlessly supports Paperless onboarding and paperless KYC of the end users.

Q6. What are the modes of end user authentication offered by your solutions?

A. Our National ID based KYC engine supports the authentication of end users through Fingerprint biometrics, IRIS Biometrics, Face Biometrics as well as OTP. Our engine is integrated with all the leading biometric devices approved by MOSIP / National ID ecosystem.

Q7. Do your solutions mandate any specific biometric or IRIS devices?

A. No. Our platform is device agnostic in nature and is integrated with all the leading biometric devices approved by MOSIP / National ID ecosystem. Enterprises using our solution are free to choose any of the approved device vendors of their own choice.

Q8. What are the various interfaces that your solutions support?

A. Our Paperless KYC and e-Sign Engine is designed to support both mobile (iOS as well as Android) as well as web-based interfaces (supports all leading browsers).

Additionally, our solution can be easily integrated with diverse native thick-client applications.

Q9. How do you ensure data security and user privacy?

A. To ensure optimal data security, all our solutions are strictly implemented under an ‘On-premises’ model in the DC/DR/cloud environment of the client.

Furthermore, the KYC data fetched by our platform from the National ID ecosystem is purged from the database of this application after the same is successfully uploaded to the internal core applications of the client. All the entry points to our platform are secured using PKI security (RSA2048 bit encryption) and in addition to this, the users using these entry points (to invoke our KYC & e-Sign Engine) are subjected to multi-level authentication.

Q10. Are your solutions HA compatible? Can you tell us more about your solutions’ interoperability functionalities? 

A. Our platform architecture is designed to support full HA as well as partial HA and the instances of our solution can be deployed under active-active/active-passive mode to ensure complete failover between the DC and DR setup.

Summing Up

Today’s digital-first world warrants the right digital identity solutions that can help create a more inclusive global society.

By offering secure and accurate means of identifying individuals, digital identity solutions such as the ones offered by ECS pave the way for better access to essential services like healthcare, banking, and education, regardless of geographic or socioeconomic barriers.

At ECS, we strongly believe that it is not just about citizen identification, but about building the very foundation for a global society that values every individual’s identity and rights. To learn more about our MOSIP-integrated, ready-to-deploy national ID solutions, feel free to reach our colleague Amit Joshi on 9820875525 / 7208155528 or email him at amit@eastcs.com.  

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